金普顿凯瑞酒店-住客评论

Guest（Other） 2026-02-01
The staff, location and room was great. The bed has a pillow top but was very uncomfortable. It was very fluffy in the middle and it felt like you were sleeping on a slight angle unless you were in the middle of the bed. For my husband and I it didn’t work. Also, the mattress under the pillow top was extremely firm. Unfortunately a very bad night trying to sleep.
酒店回复：
Hello! Thank you for choosing to stay with us. We appreciate your honest feedback. We are glad to hear that you enjoyed the staff, location, and room. We are truly sorry that the bed was not to your liking. We hope to welcome you back again.
Guest（Family） 2026-01-01
The hotel is ideally located and the room was spacious. I did not realize that the hotel is dog friendly to the point that 75% of customers had dogs in the lobby, elevators, and rooms. I felt like I was at a dog hotel. I am a dog lover but it was just a bit much. There were dogs sitting on furniture, dogs barking in the lobby, and dogs barking while we tried to enjoy the room. The restaurant bar and restaurant were enjoyable and the staff was helpful. If it were not for the extreme number of dogs I would return.
酒店回复：
Hello! Thank you for choosing to stay at the Kimpton Canary. We greatly appreciate your feedback and will share your experience with the team so that we may work hard to make improvement. We tend to have an abundance of pets stay around the holidays and we also noticed an increase in furry guests. We hope you give us another chance.
Guest（Couple） 2026-01-01
Incredible hotel with amazing amenities! Although we did not bring our pups, we appreciated seeing dogs around the grounds. The food, drinks, and overall hospitality was thoughtfully curated.
酒店回复：
Hello! Thank you for choosing to stay with us. We really appreciate the high rating and your feedback. We are thrilled that you enjoyed your time with us. We hope to welcome you back again and hopefully you will bring your furry friends along.
Guest（Family） 2026-01-01
The room was nice and clean. They need soft close toilets … makes for a lot of loud bangs when your used to the others. If you book through ******* you don’t get IHG points evidently. Something you should be more upfront about or negotiate the points into your deal with them.
酒店回复：
Hello! Thank you for choosing to stay with us. We appreciate your feedback and will share your experience with the team so that we can make improvements. We are glad to hear that you enjoyed your room and hope to welcome you back soon.
Guest（Other） 2025-12-01
Everything was great! My bestfriend and Insoent a girls weekend and Kimpton made our stay amazing. Tommy at the front was always there to help, the gentlemen at the door always greeted us with a warm smile when we’d come in, and special thank you to the gentlemen who invited us to the rooftop party! Everything was beautiful! Thank you.
酒店回复：
Hello! Thank you for choosing to stay at the Kimpton Canary. We are thrilled that you and your best friend had a great time with us. We will definitely share your experience with the team. We hope to welcome you back again.
Guest（家庭旅游） 2025-12-01
Friendly Staff, ( especially Hayden), great rooms and location, BUT seriously understaffed. I had to wait 30 minutes to check in. I had to wait so long to buy some of the lobby snacks that I gave up, $50 for overnight parking but then I found out that the parking structure next-door is $40 overnight and they’re adding 50 on top of that. Not the same place since they’ve been bought.
酒店回复：
Hello! Thank you for choosing to stay at the Kimpton Canary. We are truly sorry that your stay with us was not satisfactory. We appreciate your feedback and will share your experience with our team so we can make improvements. We hope you give us another opportunity.
Guest（Other） 2025-11-01
Room was nice, but a few things were unkempt. Loathe that you charge $10 for water in the room
酒店回复：
Hello! Thank you for choosing to stay at the Kimpton Canary. We appreciate your feedback and apologize for tidiness of the room and the price of the water. We will work hard to make improvements and hope to welcome you back again.
Guest（其他） 2025-11-01
Quiet, clean and comfortable room. Nice staff, good location for a concert at the Lobero Theater in Santa Barbara.
酒店回复：
Hello! Thank you for choosing to stay at the Kimpton Canary. We appreciate the high rating and your positive feedback. We are thrilled that you enjoyed your time with us. We hope to welcome you back soon.
Guest（其他） 2025-09-01
Lady outside screamed from 3 am to 4am. Non-stop and I know she was a homeless person and that is not Kimpton's responsibility but it was alarming.
酒店回复：
Thank you for choosing to stay at the Kimpton Canary. We are truly sorry about the noise disturbance outside the hotel. It is very unfortunate that you had to go through that experience, and our staff worked hard to address the situation. We hope you decide to give us another chance. We would love to welcome you back.
Guest（情侣） 2025-09-01
Property is fairly nice but there were many issues during our stay. For one, they offer an upgrade to a room with a balcony however, it’s hardly a balcony extending a mere 4 inches. Our room was over an alley where trash trucks and constant filling of trash bins wasn’t a pleasant way to wake up. Restaurant on property was sub par as well. Rooftop pool is nice but quite small and overcrowded.
酒店回复：
Hello! Thank you for choosing to stay at the Kimpton Canary. We are truly sorry that your stay with us was not exceptional due to the size of your balcony and noise from the trucks outside. We will share your experience with upper management so that we can work on making changes. We hope you give us another chance.

金普顿凯瑞酒店

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-02-01

Guest（Family） 2026-01-01

Guest（Couple） 2026-01-01

Guest（Family） 2026-01-01

Guest（Other） 2025-12-01

Guest（家庭旅游） 2025-12-01

Guest（Other） 2025-11-01

Guest（其他） 2025-11-01

Guest（其他） 2025-09-01

Guest（情侣） 2025-09-01

客户评价由实住客人提供的真实点评